FAQ
Frequently Asked Questions
We offer a wide range of home care services including Live-In Care, Companionship, Hospital Respite, End-of-Life Care, and Dementia Care. Each service is tailored to meet the unique needs of individuals with disabilities and senior citizens, ensuring personalized and comprehensive support.
Our services are available to NDIS participants and elderly individuals across Sydney who require assistance with daily living, personal care, or emotional support. We work closely with individuals and families to ensure the right care is provided based on specific needs.
At Safe Hands Care, we believe in a person-centred approach. Our healthcare professionals assess each individual’s specific needs, preferences, and goals to develop customized care plans. We continually evaluate and adjust these plans to ensure the best possible outcomes for the client and their family.
Yes, we provide round-the-clock care to ensure that support is always available, whenever you need it. Whether it’s emergency respite, live-in care, or assistance during late hours, our team is always ready to respond and provide care.
Our team is composed of experienced and qualified healthcare professionals who undergo continuous training to stay updated on best practices. We also follow strict safety protocols and maintain open communication with families to ensure that every aspect of care meets the highest standards.
We believe in building meaningful relationships between caregivers and clients. Whenever possible, we offer families the opportunity to choose or provide input on their preferred caregiver, ensuring a comfortable and trusting care environment.
Getting started is simple! Contact us for a consultation, and we will discuss your needs, answer any questions, and work with you to develop a tailored care plan. We’ll guide you through the process of accessing our services, including any NDIS-related paperwork if needed.